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Vehicle Recovery and Roadside Assistance in the UK
When encountered with vehicle trouble, it can be a very stressful situation. This can especially be true if your vehicle breaks down in an unfamiliar location. Thankfully, there are specific organizations that have been founded for this particular reason. We are going to take a look at the different roadside assistance programmes in the UK.

The AA has been a helpful organization for drivers all over the UK and other European locations. The earliest employees of AA were very similar to the employees of the company today. They were readily available to give members advice for all things auto-related, and they gave verbal directions. In response to a lack of signage for roads, the AA designed ‘paper routes’ in 1912.




These routes contained detailed directions for all different types of individuals ranging in types of ‘day excursions’.

As the AA membership list grew in numbers, the demand for road routes did as well. After the 1920s, the organization handed out printed cards to their members that gave specific details for routes varying between two different points. By the late 1920s, there were a total of 7,000 different cards and other informative sheets being printed. There were also over a million road routes being formulated each year.

Over the years, the AA road routes and assistance programme changed dramatically. By 1999, for the first time in history, the AA route could be calculated from the AA website. The routes were available for free to not only members but also non-members. As of 2007, there were reportedly more than 171 million routes generated on the AA website.

These ‘routes’ are what help the member specify to the AA employee exactly where they are located along the route in case of a breakdown. On average, an AA employee is said to report to the breakdown site within 40 minutes of receiving the member’s call. In addition, if the AA is unable to repair your vehicle when they arrive, they will provide a tow service that will relocate your vehicle to the closest repair station.

The RAC has been in existence since 1897, and has been at the top of motoring services since the beginning. They first introduced patrol officers for driver assistance in 1901, and then shortly after installed roadside telephone boxes that still exist today.




The company of RAC was purchased by Aviva plc in 2005 for around £1.1 billion. This merge brought together RAC’s customer database and the skills of motor insurance of Aviva, also known as Norwich Union Insurance.

With RAC, you can choose from several types of breakdown insurance coverage. In addition, you will receive a discount of up to 28%, and you will be covered as the driver or passenger in any car or motorbike that you ride in. The roadside assistance coverage insures that as long as you are within ¼ mile of your house, then RAC will repair your car right on the spot.




If they are unable to fix the vehicle, then they will cover the tow costs to relocate your car to a repair station that is within 10 miles of the breakdown location. For the more advanced coverage plans, you can even be guaranteed a replacement vehicle for up to 3 days while your vehicle is being repaired. In some cases, you can even be guaranteed overnight lodging..
Author Resource:- Ed Terran is the pen name for the editor of an auto listings directory http://www.terrancars.co.uk/ http://www.terrantrucks.co.uk/ http://www.terranbikes.co.uk/
Norwich Union

Norwich Union was the name given to insurance company Aviva's British ~~~ Norwich Union was founded in 1797 in Norwich, when 36-year-old merchant and banker Thomas ~~~ . ~~ . ~~ . ~~ . ~~

• en.wikipedia.org/wiki/Norwich_Union

Norwich Union - Wikipedia, the free encyclopedia

Norwich Union Insurance (NUI), the UK general insurance arm of the world's seventh largest insurance group, Aviva, and Computer Sciences Corporation ~~~

• csc.com/insurance/press_releases/4219-norwich_union_si...of_csc_insurance_software

NORWICH UNION SIGNS GLOBAL 10-YEAR EXTENSION OF CSC INSURANCE ~~~

Home Insurance Case Studies Norwich Union Extends Processing to ~~~ One of Norwich Union's fi rst projects was to extend Exceed's underwriting functions to ~~~

• csc.com/insurance/case_studies/9334-norwich_union_exte...call_operations_and_banks

CSC Norwich Union Extends Processing to Brokers, Call ~~~

When you choose Norwich Union, your cover is backed by the strength of Aviva, which is the largest provider of insurance services in the UK. ~~~ The organisation is in a growth mode, and is expanding its financial services businesses to the U.S., Australia, and Asia. ~~ The firm's total annual sales, including insurance premiums and investment sales, is £41.5 billion, and the organisation manages assets of more than £360 billion. ~~ Norwich Union offers several different buy to let choices, and you can easily select the cover option that provides you with the best possible solution to your landlord insurance needs. ~~ Full Landlords Insurance Policy DetailsApplication Form Landlord Insurance, 2nd Floor, Cyberhouse, Molly Millars Lane, Wokingham, RG41 2PX. ~~

• landlordinsurance.co.uk/htm/norwich_union.htm

Norwich Union, Landlords Insurance Companies

Norwich Union's new initiative offering customers the chance to compare Norwich Union car insurance quotes with other insurers is ill-conceived, says James Harrison, ~~~ . ~~ . ~~ . ~~ . ~~

• uk.insurancewide.com/insurance/car/press/insurancewide-dis...-hearted-comparison-31153

Insurancewide disappointed by Norwich Union's half-hearted ~~~

Aviva (formerly known as Norwich Union) insures across the UK and beyond. ~~~ Norwich Union was the name given to insurance company Aviva's British arm before June ~~~ . ~~ . ~~ . ~~ . ~~

• answers.com/topic/norwich-union

Norwich Union: Information from Answers.com

Norwich Union is set to revolutionise motor insurance with theannouncement today (20 February 2002) that it will be piloting 'PayAs You Drive' In generalinsurance it is more than 1.5 times the size of its nearestcompetitor, and has a 19 per cent share of the market.It has a focus on insurance for individuals and smallbusinesses. ~~ Case studies library If you are a journalist looking for an Aviva Customer case study, we may have what you need in our case study library. ~~ . ~~ . ~~

• aviva.co.uk/media-centre/story/1102/norwich-union-hera...-pay-as-you-drive-insuran

Norwich Union heralds new Pay As You Drive insurance | Aviva

Norwich Union Insurance has announced changes to its executiveteam, following the appointment of Bryan Jenkins, currently retailbusiness director, In generalinsurance it is more than 1.5 times the size of its nearestcompetitor, and has a 19 per cent share of the market. ~~ Callthe press office 08703 66 68 68Norwich Union Insurance Limited Registered in England. ~~ Prior to the merger Ken was responsible for thedelivery of insurance policy servicing for Norwich UnionInsurance.Led the integration of the CGU and Norwich Union UK generalinsurance businesses, before taking up the role of changemanagement director within the new Norwich Union Insurance.Ken, who was born in Norfolk in 1955, is married to Margaret.They have two daughters aged 18 and 16. ~~ Please contact our: Media relations specialists Video library Watch some of our Aviva television adverts Register for news Receive an e-mail notification whenever a news release is issued Customer service Contact us Site map Fund performance Glossary of terms Accessibility About us About us Careers Media centre Sponsorship Athletics sponsorship Legal Legal Privacy policy Cookie policy © 2010 Aviva (formerly known as Norwich Union) Aviva Aviva for Advisers Risk Solutions. ~~

• aviva.co.uk/media-centre/story/1131/executive-changes-at-norwich-union-insurance

Executive changes at Norwich Union Insurance | Aviva

Get Norwich Union Insurance Limited company research & investing information. Find executive management and the latest company developments. Simon Machell Chief Executive Officer Age: 46 Mr. ~~ Bridget McIntyre Director of Sales Age: 47 Mr. ~~ Norwich Union Insurance Limited Announces Closing of Its City Plaza Call Centre 06/6/2008 Norwich Union Insurance Limited announced closing of its City Plaza call centre in Sheffield with the loss of around 300 jobs. ~~ Norwich Union says it took the decision to axe the centres as part of a programme to simplify operations, improve customer service and consolidate expertise. ~~

• investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=22517048

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